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Managed IT Services

By PrajTech

IT Infrastructure Management

  1. Server Installation and Maintenance
    Setup, configure, and regularly maintain physical and virtual servers for high performance and uptime.
  2. Network Setup and Management
    Design, install, and manage secure and efficient networks to support smooth data flow and connectivity.
  3. Data Backup and Recovery
    Implement regular data backup solutions and quick recovery systems to prevent data loss.
  4. Hardware and Software Management
    Manage lifecycle of all IT assets including desktops, laptops, printers, and licensed software.
  5. IT Security and Compliance
    Protect systems with antivirus, firewalls, and regular security audits to meet compliance standards.
  6. System Monitoring and Alerts
    Monitor all systems 24/7 to detect issues early and reduce downtime.
  7. User Access and Permission Control
    Manage user roles, access levels, and permissions to secure sensitive data.
  8. Cloud Infrastructure Support
    Manage cloud environments like AWS, Azure, or Google Cloud for storage, computing, and apps.
  9. Patch Management and Updates
    Regularly update systems and software to fix vulnerabilities and improve performance.
  10. IT Documentation and Reporting
    Maintain detailed documentation of infrastructure, assets, and support activities for transparency and audit readiness.
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Cloud Services

  1. Cloud Setup and Deployment

    We help set up and deploy cloud infrastructure on platforms like AWS, Azure, or Google Cloud.
  2. Cloud Migration Services

    Seamless migration of your data, applications, and servers from on-premises to the cloud.
  3. Cloud Storage and Backup Management

    Reliable cloud storage solutions with automatic backups and secure data access.
  4. Cloud Security and Compliance

    Implement firewalls, encryption, and access control to protect your cloud environment.
  5. Resource Monitoring and Optimization

    Track cloud usage and optimize resources to reduce costs and improve efficiency.
  6. Disaster Recovery Planning
Set up cloud-based disaster recovery systems for quick data and system recovery.
  7. Virtual Server Management

    Provision and manage virtual machines, containers, and workloads in the cloud.
  8. Multi-Cloud and Hybrid Cloud Support

    Deploy and manage solutions across multiple cloud providers or hybrid cloud setups.
  9. Scalability and Performance Tuning
    
Scale your cloud infrastructure easily and fine-tune performance as your business grows.
  10. Ongoing Cloud Maintenance and Support
    
Regular updates, support, and issue resolution to keep your cloud running smoothly.
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Cybersecurity Services

  1. Firewall Setup and Management

    Install and manage firewalls to block unauthorized access and protect your network.
  2. Antivirus and Endpoint Protection

    Deploy advanced antivirus solutions to secure laptops, desktops, and mobile devices.
  3. Data Encryption and Protection

    Encrypt sensitive data to prevent leaks and secure information in transit and at rest.
  4. Email Security and Anti-Phishing

    Protect business emails from spam, phishing, and malware attacks.
  5. Network Security Monitoring

    24/7 monitoring of your IT systems to detect threats and prevent cyberattacks.
  6. User Access Control and Identity Management

    Control who accesses your systems with strong password policies, 2FA, and role-based permissions.
  7. Security Audits and Risk Assessments

    Conduct regular IT security audits to identify risks and fix vulnerabilities.
  8. Backup and Disaster Recovery Planning
    
Ensure business continuity with secure backups and fast recovery solutions after cyber incidents.
  9. Patch Management and Security Updates

    Keep all systems updated with the latest security patches to close vulnerabilities.
  10. Cybersecurity Awareness Training

    Educate your team to recognize cyber threats like phishing, social engineering, and unsafe practices.
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IT Helpdesk & Support

  1. Remote and On-site IT Support

    Quick resolution of technical issues through remote access or onsite visits.
  2. Desktop and Laptop Troubleshooting

    Fix software, hardware, and performance issues on computers and user devices.
  3. Email and Account Support
    
Help with email setup, login issues, password resets, and account configurations.
  4. Printer and Peripheral Support

    Install, configure, and troubleshoot printers, scanners, and other devices.
  5. Software Installation and Updates

    Install required software and keep it up-to-date with the latest versions and patches.
  6. System and Network Connectivity
    Support
Resolve internet, LAN/Wi-Fi, and VPN connection problems quickly.
  7. User Onboarding and Off boarding

    Set up new users with devices, access, and accounts; securely remove access for exiting staff.
  8. Ticketing System and Issue Tracking

    Use a structured ticketing system to log, track, and resolve support requests efficiently.
  9. 24/7 Help desk Availability (Optional)
    
Round-the-clock support to keep your business running without interruptions.
  10.  

    IT Asset and Inventory Management

    Track, manage, and support all IT hardware and software used by your team.

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IT Compliance & Documentation

  1. IT Policy Creation and Management

    Develop and maintain IT policies for data security, usage, access, and acceptable practices.
  2. Compliance with Industry Standards (ISO, GDPR, etc.)

    Ensure your IT systems meet regulatory standards like ISO 27001, GDPR, and other local compliance rules.
  3. Audit Preparation and Support

    Prepare IT infrastructure, logs, and records to pass internal or external audits smoothly.
  4. Asset and Inventory Documentation

    Maintain detailed records of all hardware, software, and licenses in use.
  5. User Access and Role Management Logs

    Document user roles, access levels, and changes to ensure traceability and control.
  6. Change and Incident Management Records
    
Track all changes, incidents, and resolutions with proper documentation for transparency and analysis.
  7. Data Backup and Recovery Documentation

    Maintain clear procedures and logs for data backup schedules and recovery plans.
  8. Risk Assessment and Mitigation Plans
    
Identify, document, and reduce IT risks with structured assessment and mitigation strategies.
  9. Training and Awareness Logs

    Record cybersecurity and compliance training conducted for employees.
  10. Regular Reporting and Review Meetings
    
Generate periodic IT reports and review documents for performance, risks, and compliance updates.
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IT Consulting & Strategy

  1. IT Infrastructure Assessment

    Analyse your current IT setup to identify gaps, risks, and improvement areas.
  2. Technology Planning and Roadmap
    
Create a customized IT strategy aligned with your business goals and future growth.
  3. Digital Transformation Consulting

    Guide your shift from legacy systems to modern, cloud-based and digital solutions.
  4. IT Budgeting and Cost Optimization

    Help you plan IT investments and reduce unnecessary expenses through smart solutions.
  5. Cloud Strategy and Migration Planning

    Recommend the best cloud platforms and create a step-by-step migration plan.
  6. Cybersecurity Strategy and Risk Management

    Build a strong cybersecurity framework to protect your data and reduce business risk.
  7. IT Policy and Governance Development

    Establish clear IT policies and governance structures for compliance and control.
  8. Business Continuity and Disaster Recovery
    Planning
Design reliable backup and recovery strategies to ensure business continuity.
  9.   Vendor and Technology
    Evaluation
Assist in selecting the right software, hardware, and service vendors for your needs.
  10.   Ongoing IT Advisory and Support
    
Provide continuous IT guidance and decision support as your technology partner.
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Endpoint & Device Management

  1. Device Setup and Configuration

    Provision and configure desktops, laptops, mobile devices, and tablets for secure business use.
  2. Centralized Endpoint Monitoring
    
Track and monitor all endpoints in real time to detect issues and ensure compliance.
  3. Patch Management and Software Updates

    Automatically apply updates and security patches to all devices to reduce vulnerabilities.
  4. Antivirus and Endpoint Security

    Install and manage antivirus software to protect endpoints from malware, ransomware, and cyber threats.
  5. Remote Device Management

    Control and support devices remotely, ideal for work-from-home and mobile teams.
  6. Asset Tracking and Inventory Management
    
Keep records of all devices, users, locations, and lifecycle status for better control.
  7. Access Control and Policy Enforcement

    Apply security policies, restrict unauthorized access, and enforce usage guidelines on all devices.
  8. Data Encryption and Protection

    Secure sensitive data on endpoints with full-disk encryption and secure file access.
  9. Lost or Stolen Device Handling

    Remotely lock, track, or wipe lost or stolen devices to prevent data breaches.
  10. User Support and Troubleshooting

    Provide quick support for endpoint issues, including performance, connectivity, and access problems.
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WI-Fi & Network Solutions

  1. Wi-Fi and Network Design

    Plan and design reliable, high-speed wired and wireless networks tailored to your office or workspace.
  2. Router and Access Point Installation

    Install and configure routers, modems, and wireless access points for seamless internet connectivity.
  3. LAN and WAN Setup
    
Set up secure Local Area Networks (LAN) and Wide Area Networks (WAN) to connect devices and locations.
  4. Network Security Configuration

    Secure your network with firewalls, encryption, and access controls to prevent unauthorized access.
  5. Bandwidth Management and Optimization

    Monitor and optimize internet usage to ensure smooth performance for all users and applications.
  6. Guest Wi-Fi Setup with Access Control
Deploy separate, secure guest Wi-Fi networks with password and access time limits.
  7. Structured Cabling and Wiring
    
Provide professional cabling solutions for clean, efficient, and future-ready network infrastructure.
  8.   Network Monitoring and Alerts

    Continuously monitor your network to detect slowdowns, outages, or security issues in real time.
  9.   VPN Setup for Remote Access

    Enable secure remote access to your office network with reliable VPN configuration.
  10.   Ongoing Maintenance and Support

    Regular health checks, updates, and technical support to keep your network running smoothly.
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Manpower Support Services
for International Companies & Startups

PrajTech offers end-to-end Manpower Support Services to help international businesses and startups quickly hire and manage skilled IT professionals in India. Whether you’re building a remote support team, expanding your technical workforce, or setting up operations in India, we provide the right talent with the skills you need—ranging from desktop and server support engineers to cloud, cybersecurity, and infrastructure specialists.

We take care of the entire hiring and onboarding process, including:
Key Benefits for Your Business
  • Talent sourcing & skill matching based on your exact requirements
  • Complete compliance management, including local labor laws, payroll, tax documentation, and contracts
  • IT asset provisioning such as laptops, software, and secure network setup
  • Onboarding and deployment of candidates in just 2 working days
  • Ongoing support for HR, technical escalations, and replacement if needed

  • Rapid team deployment within 48 hours
  • Hassle-free compliance and local legal handling
  • Cost-effective hiring without setting up a local entity

  • Trusted Indian partner managing on-ground operations

  • Scalable and flexible resource plans as your business grows
  • Dedicated account manager for smooth coordination

With PrajTech as your local IT manpower partner, you can scale your team in India with zero risk, full control, and complete transparency. Focus on your core business while we take care of the people, processes, and IT support needed to power your success.

benefits of choosing Us

Expert IT Consultation

We offer strategic technology
guidance tailored to
your business goals,
ensuring smarter decisions
and long-term IT success.

Scalable Solutions

Our services are designed
to grow with your business —
whether you're a startup
or an enterprise,
we adapt as you scale.

24/7 Technical Support

With around-the-clock support,
you get peace of
mind knowing our team is
always ready to solve issues
— fast and efficiently.

Latest Technology Implementation

We stay ahead of
the curve by leveraging the most
advanced and secure
technologies to keep your
business competitive.

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